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NOTICE TO OUR CUSTOMERS

This particular O-ring has only been tested for Eheim models 2026/2126/2028/2128. If you choose to purchase this item for other filters or of similar models not listed on this website, you take full responsibility for your actions. We are not responsible for other model incompatibilities. Refunds are void and nulled if you decide to try to install it on other models.

LIMITED LIABILITY

We, AtomicRice.com, do not provide any guarantees and do not take responsibility if this item was installed improperly and for any damages incurred on your equipment and our item. If this so happens, this item is not eligible for a refund. By purchasing our item(s), you acknowledge you shall take full responsibility for making your own due diligence and proper installation.

We reserve the right to limit the quantity ordered of any specific item or to cancel orders for any reason, such as, but not limited to, out-of-stock or price errors.

We are not liable or responsible for any typographical errors submitted to us. This pertains to, but is not limited to, your name, address, phone number, and card information. In accordance to the law, any fraudulent information given to us will be forwarded to proper authorities.

We cannot be held responsible for any surcharges you may incur with your credit card or bank. We reserve the right to require additional information at any time for verification and security purposes and will contact you via phone or email if additional information is needed. We will not process your order until we receive all required information.

REFUND POLICY

All items must be returned within 15 days of original shipment date to be eligible for a refund. All returns are subject to a 15% restocking fee and the customer is responsible for all shipping charges, no exceptions.

Refunds will be void and nulled if your item has been returned to us damaged. This includes, but not limited to, discoloration, cracks, nicks, and any other damages incurred under your care or during the return shipping. If you do not wish to be responsible for damages caused by shipping, it is your responsibility to purchase insurance or package your item securely. For proper packaging tips, please visit USPS. For all refunded items, we will inspect all items before issuing a refund minus a 15% restocking fee and all shipping charges.

CANCELLATION POLICY

If you need to cancel your order, please contact us within 24 hours of your purchase. Otherwise, your item may be shipped and you will be responsible for all shipping charges.

SHIPPING POLICY

All items will be shipped in bulk packaging (non-retail) First Class Mail via USPS within 24-48 hours of payment.

We apologize, but we are not responsible if you receive your item later than 3-5 days. We do not have power over USPS and your local post office's transit time.

All international orders, please contact us before you make your purchase.

PRIVACY POLICY

We respect your privacy. Any information given to us will solely be used for verifying, processing and/or contacting you about your orders. No information will be sold or given to third parties without your permission.

DISCLAIMER POLICY

"Eheim" is a registered trademark of Eheim GmbH & Co. KG. All rights reserved. The name "Eheim" is used solely for identification purposes.

We do not claim to be associated with the manufacturers of any products sold on this site such as Eheim GmbH & Co. KG.

Any purchases made on this website is done so with the customer's own discretion. Customers agree to the policies and information found on this website. Customers should perform their own due deligence before making any purchases. This pertains to, but not limited to, making sure this o-ring primer is compatible with your filter. If the customer fails to do so, AtomicRice.com is not responsible for any damages made upon your system, items within your home/place of filter or our product and any refunds sought are nulled.

 

 
   
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